PREOWNED ITEMS
All preowned watches sold by G&G Timepieces are returnable for up to seven days after purchase. All returns can be subject up to a 10% restocking fee after deductions for return shipping and insurance costs paid for by G&G Timepieces.
Because of the volume of used watches we sell, we are not able to pick up every problem with each watch. We do try our best. If there is a problem with a watch, notify us within the three days. If you have any concerns about the authenticity, or the functions of the watch, this should also be taken care of in the five-day period
ALL credit card transaction fees WILL NOT be refunded.
Pre-owned watches and their respective boxes and paperwork (if applicable) must be in the exact same condition as when sold.
BRAND NEW ITEMS
Some of our unworn watches are shipped in their original protective factory plastic. Returns of those watches will be subject to a 10% to 20% restocking fee if that plastic is removed. If you size and wear an unworn watch, the restocking fee will be at our discretion and may exceed 20%.
If you plan on returning the watch, you must send the watch back to us within five days of agreement to do so and in the condition it was received.
Do not tape up the watch box or there will be a $50 charge. Send the watch in an expedited way, similar to the way you received it (i.e. 1, 2, 3 day service). If you exceed the five days there will be a 10% to 20% restocking fee, which is at our discretion depending on the circumstances. If you have any questions or concerns, do not hesitate to call us. We want to work with you to resolve any problems in an agreeable way.
Note: We do not offer any exchange or returns for any special order or merchandise that is specifically sourced for the client. We do not offer refunds on pieces that are on consignment. For such purchases all sale are final. Deposits that are invoiced as “non refundable” will also not be refunded.
